A1.1: Capacity management
The company tracks how much of its infrastructure capacity is being used, forecasts demand, and adds capacity before it runs out.
Category: Availability (optional category) · Series: A1 (Availability) · TSC 2017 (2022 points of focus)
That summary is Policyseed’s own paraphrase, written to be read next to the policy sections below. The authoritative wording is the AICPA’s Trust Services Criteria, which the CPA firm tests your controls against during the examination.
Policies that address A1.1
The Policyseed crosswalk points A1.1 at 3 policies. Each link opens the full sample text at the section an auditor would read. Section 4 holds the statements management commits to; section 5 holds the procedures that produce evidence.
- P12 Logging and Monitoring Policy, section 4 (Policy Statements). Owner: Engineering Lead.
- P14 Business Continuity and Disaster Recovery Policy, section 4 (Policy Statements). Owner: Engineering Lead.
- P20 Network and Infrastructure Security Policy, section 4 (Policy Statements). Owner: Engineering Lead.
Evidence examples for A1.1
Artifacts a company of 5 to 200 people can realistically produce. The Audit Kit’s evidence checklist lists them per policy with an owner column so each one has a name against it before the examination.
- Capacity or utilization dashboard screenshot from the monitoring tool (CPU, memory, storage, database connections)
- Alert rules for capacity thresholds with the person or channel they notify
- Autoscaling configuration export or documented capacity review notes
Related criteria in A1 (Availability)
Previous: CC9.2 Vendor and business partner risk. Next: A1.2 Environmental protections, backups and recovery infrastructure. All 38 criteria are listed on the template index.
Policyseed provides governance policy templates and AI tailoring. It is not legal advice and not a compliance guarantee. Management adopts the policies; the CPA firm performs the SOC 2 examination.